Ticketmaster can you return tickets

Depending on the organizer, there might be an option to get a refund. Here is how to check if you can get a refund for the event:. If your event has been rescheduled and the event's organizer is offering refunds, this option will be visible. Just click the link and follow instructions to send a request. If you can't see the refund link, the event is not eligible for refunds.

It might be a good idea to check again because the status can change. DoNotPay is the first robot lawyer in the world. This app can be your virtual assistant and help with various everyday challenges. You can access DoNotPay from your web browser!

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Sit back and relax while we do the work. Want your issue solved now? Hassle Free We have helped over , people with their problems. How to Get a Zelle Chargeback. Live Nation Venues. View the list of Live Nation venues. How will I receive information about my refund option if my event has been canceled, postponed, rescheduled, or moved? I purchased tickets to an event through a secondary or resale website. What are my options? What are my options if I purchased tickets at the Box Office?

What does it mean if my event is postponed, but a new date has not been announced yet? What happens if my event has been postponed for more than 60 days? My event has been canceled, postponed, rescheduled, or moved, but I did not receive a notification. What do I do? What if I bought tickets to an event after the rescheduled date was announced? What if my event has not been canceled, postponed, rescheduled, or moved? How do I get a refund if I pre-purchased a Live Nation venue upgrade or an add-on to my original ticket e.

If you have any questions, please contact us. Currency 2. Payment Methods 3. Who You Are Buying From 4. Pricing and Availability 5.

Order Confirmation and Processing 6. Ticket Transfer 9. Canceled, Postponed, Rescheduled, and Moved Events Refunds, Credits, and Exchanges Account, Order, and Billing Information Verification Delivery Options Pricing and Other Errors Multiple Browser Windows Limitation of Liability Recording, Transmission and Exhibition You Are Subject to Search Unlawful Resale of Tickets; Promotions. All ticket prices for events that occur in the United States are stated in U. All ticket prices for events that occur in Canada are stated in Canadian Dollars.

We generally sell tickets on behalf of the Event Organizer, though, in some rare instances, we may own a small number of tickets as part of our services contract with the Event Organizer. When you purchase a ticket for an event that is located in the United States, Ticketmaster LLC will be handling the transaction and collecting payment for the Event Organizer.

When you purchase a ticket for an event that is located in Canada, Ticketmaster Canada Ltd. If you purchase a resale ticket through our Site, you will be purchasing that ticket from either a a reseller who is not an Event Organizer, such as other fans, season ticket holders, or professional resellers, or b in limited circumstances, the Event Organizer.

Tickets that are obtained from unauthorized sources, and not directly through our Site, may be lost, stolen, or counterfeit, and, if so, are void. We sell tickets on behalf of Event Organizers, which means we do not set the ticket prices or determine seating locations.

Event Organizers typically set the face price of their tickets. Tickets are generally sold through several distribution points, including websites, apps, and box offices. Most distribution points generally access the same ticketing system and inventory; therefore, tickets for popular events may sell out quickly. Occasionally, additional tickets may be available prior to the event. However, we do not control this inventory or its availability. Check out our FAQs section for more information on ticket availability.

Similarly, we facilitate third party ticket resale transactions, but do not set the ticket prices or determine seating locations of those resale tickets. Please be aware that resale tickets are often posted for sale on our site at prices that are higher than their original prices.

Further, with respect to resale tickets purchased from the Site: Market prices are subject to change at any time prior to Order Confirmation, and we do not guarantee that you will be able to purchase the tickets for the prices shown on our Site, or that such tickets will be available, until Order Confirmation.

We are not responsible for any typographical or system errors within the inventory listed for sale. If an error is found while processing your order, you will be notified of the error and a substitution will be made when available, at no additional cost, or we will issue a refund. Please check your tickets carefully once they arrive, and please contact us if you have any questions regarding the tickets you received.

We may charge fulfillment, shipping, service, or other fees for using our services. We may change such fees at any time, including after you post your tickets. If you do not receive an Order Confirmation after submitting payment information, or if you experience an error message or service interruption after submitting payment information, it is your responsibility to confirm via your account whether or not your order has been placed.

Only you may be aware of any problems that may occur during the purchase process. We will not be responsible for losses monetary or otherwise if you assume that an order was not placed because you failed to receive confirmation.

With respect to resale ticket purchases from TicketExchangebyTicketmaster. This does not confirm ticket availability or prices.

It only indicates that we have received your request for those tickets, and have begun the process of seeking to secure the requested tickets. Once the requested tickets have been secured by us, your credit card or other method of payment used at time of purchase will be charged, and we will send an Order Confirmation confirming that your request has been finalized, and that we have purchased the tickets on your behalf.

You should also receive a copy of your invoice. In some instances, where the electronic ticket is not yet available, the delivery update acts as your confirmation until the ticket is delivered. Your order may be finalized even if you do not receive an Order Confirmation, finalized invoice, or updated status email from us.

If you have not heard from us, or have only received a confirmation that we received your ticket request, please contact us to check on your order. NEVER make an assumption about the status of your order because you have not been contacted by us. Orders cannot be canceled due to problems with receipt of emails. Tickets purchased on our Site are typically subject to, among other possible fees, a per ticket service fee and a per order processing fee.

In some instances, you may be able to purchase tickets directly from the venue box office without paying our service fee. We collect tax as required by state and local laws. We may display the tax separately or include it in the total service fee amount. In many cases, you may need to pay a shipping or delivery fee.

Any shipping or delivery charges are calculated based on delivery location and shipping method. Please note that the delivery fee, as well as the order processing fee, may not reflect the actual cost to deliver or process your order, and in some cases, these fees may include a profit to Ticketmaster. Resale tickets are also typically subject to a per ticket service fee and a per order processing fee.

Per state and local laws, some resale tickets are subject to tax, which we either display separately or include in the total service fee amount.

Service fees and order processing fees may be subject to change. This ticket limit is posted during the purchase process and verified with every transaction. This policy is in effect to discourage unfair ticket buying practices. Each account must be linked to a unique individual, and must contain valid and verifiable information.

Multiple accounts may not be used to circumvent or exceed published ticket limits. If you exceed or attempt to exceed the posted ticket limits, we reserve the right to cancel, without notice, any or all orders and tickets, in addition to prohibiting your ticket purchasing abilities. Any tickets canceled due to violating the posted ticket limit may be refunded at face value excluding fees.

This includes orders associated with the same name, e-mail address, billing address, credit card number, or other information. Ticket Transfer is a safe and easy way to transfer send tickets digitally to another person.

If your tickets are eligible for transfer, you can send them to friend or family member from your online account. If you are a Ticket Transfer recipient, meaning someone you know and trust is transferring their tickets to you, you will be able to accept them in your online account. If a ticket has been transferred multiple times, only the ticket from the last transfer will be valid for event entry.

All previous ticket barcodes will be invalidated. The sender can modify or cancel a Ticket Transfer before the recipient accepts the transfer, not after. Please note that we may cancel transferred tickets, at any time, if we determine that they were obtained fraudulently or otherwise in violation of our policies; therefore, it is important that you know and trust the individual transferring tickets to you before accepting them.